We have compiled all FAQs at one place for your convenience and easy. We will keep this updated.
SketchYard is a brand owned and managed by PractoMind Solutions LLP and provides services like photo to painting, hand made paintings and sketches, cover design, customer posters. We at SketchYard also plan to expand our product portfolio in the near future.
We pride our-self to introduce industry first Reward Program through our e-wallet. It is a virtual wallet systems where we run cashback program, referral program, etc. You can also add money to this wallet and pay from it for your orders. For a detailed understanding please visit our Affiliate and Wallet Policy.
You can pay through your wallet money, direct bank transfer or use paytm gateway for credit card, debit card and net banking options.
SketchYard offers custom handmade paining services and other design services which require design conceptualization and co ordination with the buyer. Hence we have an option for 50% on all our products. You just pay the advance and your work will start, after confirming the work up to your satisfactory level we will ask for the remaining payment and ship the order or deliver the order post that.
We try our best to meet your 100% satisfaction, but in rare cases if you are not satisfied we will refund your full amount as per our refund rules.
Yes. You can make us the full payment.
All our prices are inclusive of taxes and you need not to pay any extra charges. You can check the tax amount during the checkout.
We offer a 50% advance payment option and do not collect the taxes there as the services is not yet completed. We collect the entire tax of the total order amount in the final payment. It is the reason you see the difference.
Yes. We can ship to international locations. In this case you may be asked to pay some additional shipping charges.
We offer free shipping and deliver your products within 15-20 days of your order.
Most of our products are custom and handmade products that require at least 4-5 days of time to complete, next shipping time depends between 4-10 days. Hence we provide a timeline of 15-20 days.
As of now, we do not have express shipping option.
You can not use your wallet money for partial payment orders. You can use the same for fully paid orders in conjunction with any coupon. Read our wallet rules for details.
Yes we can provide a gift wrap with your custom message. Leave your instructions for the same during checkout process.